On-Line Administration Tool Kit

Thank you for choosing Markel Basic Health for your group insurance plan. So that we can provide you with a better understanding of how your plan works, we have assembled this Employer Administrative Kit.

This kit will provide you with the basic instructions necessary for the proper administration of your Markel Basic Health Plan. Your plan is administered by Pioneer Management Services.

We encourage you to use this guide to answer any questions you may have. We have tried to make it easy to understand, simple to use and as concise as possible. Of course, the provisions of the Group Policy will apply in determining the rights and obligations of all parties. Please contact Pioneer Management Services for questions which are not answered in this guide:

Pioneer Manangement Systems
A Markel Business Partner
PO Box 9040
West Springfield, MA  01090

As always, we are dedicated to providing the highest quality service to our participants.

If, at any time, you have questions, please call Pioneer at (866)-653-2542.