Certificate Issuance and ID Card Information

Pioneer Management Systems will prepare and deliver an individualized certificate for each insured employee. Certificates will be sent to the Employer for distribution or directly to the insured employee. If sent to the Employer, it is the responsibility of the Employer to distribute the certificate to each insured employee. Each insured employee will also receive an identification card which explains how to file a claim.

It is important to note that, although an identification card is provided, benefits are NOT ASSIGNABLE to any provider unless required by the insured's state of residence (Texas, for example). All benefits are payable directly to the insured employee.